REFUND POLICY
At Laquise, every product reflects our commitment to purity, authenticity, and premium wellness. We curate each offering with meticulous care to ensure an elevated experience. While we uphold the highest quality standards, we believe that transparency and fairness are essential to luxury service. Let's check the criteria
1. Our Promise
Every Laquise product is inspected and securely packaged before dispatch. Returns and refunds are considered only in genuine circumstances, preserving both customer trust and product integrity.
2. REFUND POLICY - THE BASICS
At Laquise, your satisfaction matters. We aim to make every experience smooth and worry-free.
Returns
If you wish to request a return, please contact us within 7 days of delivery. Products should be unused and in their original packaging, along with the order details.
Non-Returnable Items
For hygiene and safety reasons, opened or used wellness products cannot be returned. Items purchased during special offers may also not be eligible for return.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please inform us within 48 hours with photos. We’ll review the case and arrange a replacement or refund wherever applicable.
✨ We’re here to ensure your Laquise experience remains premium, transparent, and effortless.
Submit your return request using the image upload option. Once verified, we’ll take care of the process smoothly. Refunds are processed within 7–10 business days. Cancellations are free before dispatch. Once dispatched, standard shipping charges may apply.
